Mission, Vision & Values

Our Mission

Prepare. Prevent. Protect.

Our Vision

To be a leader in compassionate, innovative, and community-focused emergency services. 

We will ensure the safety, well-being, and resilience of our residents, visitors, and members.

Our Values

Integrity: Striving to do the right thing. Always.

Service: Demonstrating selflessness in all that we do.

Collaboration: Utilizing the inherent power of teamwork.

Professionalism: Holding ourselves and each other to the highest standards.

Compassion: Navigating difficult situations with empathy.

Resilience: Embracing change and overcoming challenges.

Courage: Acting boldly in the face of adversity.

Our Strategic Goals and Objectives

ORGANIZATIONAL MEMBERSHIP:Jackson Hole Fire/EMS will support optimal organizational membership that reflects our community. We will create a sense of value among all personnel through innovative recruitment and retention strategies.

TRAINING:Jackson Hole Fire/EMS will provide rigorous, innovative, efficient, and high-quality training that exceeds industry standards and empowers its members to support the department’s Mission and Vision.

CULTURE, EQUITY, & MORALE: Jackson Hole Fire/EMS will foster a culture grounded in accountability, mutual respect, and equity, where open communication, collaboration, and positivity are championed.  We are committed to setting clear standards and expectations, recognizing achievements, addressing negative attitudes, and promoting personal and professional growth to ensure a unified and dedicated team serving our community with excellence.

COMMUNITY RISK REDUCTION & OUTREACH: Jackson Hole Fire/EMS will build community resilience and trust through effective public education programs, risk mitigation, outreach, interagency collaboration, and partnerships.

SYSTEMS DESIGN: Jackson Hole Fire/EMS will leverage community trends, political support, and data analysis to sustain initiatives and services. It fosters member development, improves response models, boosts efficiency, and ensures fiscal stability while supporting readiness, prevention, response, and recovery.